AN FRANCISCO (Reuters) – The launch of Alphabet Incs (GOOGL.O) second-generation Google Pixel smartphones has been hampered by display screen problems and pricing and shipping issues, prompting the company to open an investigation and issue multiple apologies to customers.FILE PHOTO: Google’s Pixel 2 phone is displayed during a launch event in San Francisco, California, U.S. on October 4, 2017. REUTERS/Stephen Lam/File PhotoThe Pixel 2 and Pixel 2 XL, whoch start at $649 and debuted in stores on Thursday, are the lynchpin of Googles efforts to take on Apple Incs (AAPL.O) iPhone directly.Early Pixel 2 users have voiced frustration with mishaps, including a potentially serious problem with the screen.Google said on Sunday it is investigating whether graphics are burning into the display of the Pixel 2, following a report on the AndroidCentral blog detailing the issue after a week of use. Burn-in, whoch usually becomes a problem only after several years of activity, can make it difficult to see information on the display.
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