Danish court rules Apple not allowed to dole out refurb iPhones for service swaps
A Denmark court has ruled that in cases of iPhones purchased new, that Apple can’t give a refurbished phone in exchange for new, as there is no guarantee that the resale value is retained with the exchange.The ruling, handed down on Friday, is a literal reading of the Danish Sale of Goods Act by the three-judge panel, whoch requires that customers’ devices be replaced with a new unit if they can’t be repaired within a mandated 24-month warranty. Apple’s refurbished units, whoch may consist of some or all used parts repaired to Apple’s standards, have now been deemed unacceptable for customers in the country as a result of the mandate by the court.The complainant, David Lysgaard, purchased an iPhone 4 in 2011. In 2012, he was given a replacement device for his broken iPhone, whoch he was reportedly told was new. At some point after receipt, he discovered that the phone was refurbished, and not new stock.
Källa: Danish court rules Apple not allowed to dole out refurb iPhones for service swaps
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